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    Security policy

    Narrate is a one-person consultancy run by Jeroen Wilms. This page explains, in plain terms, how we keep this website and the information you share with us secure.

    Secure connections

    • • HTTPS: The whole website is served over HTTPS, so data between your browser and the site is encrypted with TLS
    • • Forms: Information you send through our contact and newsletter forms travels over the same encrypted connection

    Reputable providers

    We do not run our own servers. We rely on established providers with their own security programmes:

    • • Supabase: Website back end and database, hosted in the EU
    • • HubSpot: Contact form submissions, newsletter sign-ups and booking calls
    • • Resend: The email with the invite and the reminders when you book a call
    • • PostHog: Website analytics, only after you accept analytics cookies
    • • Google Analytics: Loaded via Google Tag Manager when enabled, and only after you accept analytics cookies

    Which data each provider processes is described in our privacy policy.

    Access

    • • Limited access: Only Jeroen Wilms has access to the website’s admin tools and to the data you send us
    • • Multi-factor authentication: Accounts with access to website data and providers are protected with multi-factor authentication
    • • Updates: Software and dependencies are kept up to date

    If something goes wrong

    • • Breach notification: If a data breach affects your personal data, we notify you within 72 hours of discovering it. We also notify the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), as the GDPR requires
    • • Follow-up: We investigate what happened, limit the damage and take steps to prevent it from happening again

    Privacy

    • • GDPR: We handle personal data in line with the EU General Data Protection Regulation
    • • Data location: Data is stored in the EU where possible, with appropriate safeguards for any transfer outside the EEA

    Report a security issue

    Found a vulnerability on this website? Please report it responsibly:

    • • Email: impact@narrate.works
    • • Describe the issue and how to reproduce it
    • • We will reply in the next few days
    • • We do not penalise responsible disclosure

    Last updated: October 2026

    We update this policy when our setup changes.

    Company details

    Narrate B.V.

    Statenlaan 8, Studio 1.5

    6828 WE Arnhem, the Netherlands

    Phone: +31 20 299 1745

    Email: impact@narrate.works

    KvK (Chamber of Commerce): 86369857

    VAT: NL863945442B01